Reservation Policy - Komodo Dragon Safari Cruise

RESERVATION AND TERMS OF PAYMENT

Reservation
All reservation must be made by electronic mail or facsimile and must state your agent, the cruise period, full name, date of birth, nationality, passport number, and any special requirements.

Deposit
A deposit of 25% must be sent to our bank account within 7 days after the date the reservation is made. If the deposit is not received within the stated period of time then we will automatically offer the berths to other travel and booking agents.

OUR BANK ACCOUNT (US$):
Befeficiary : PAUL EDMUNDUS TALLO
Account Number : 289.02.00414.002
Bank Name : C I M B NIAGA BANK
Jalan MH Thamrin 77 Denpasar
BALI - INDONESIA
Swiff Code : BNIAIDJA

Balance Payment
Balance payment is to be paid in full at least 45 days prior departure date. If full payment of the balance is not received by this date then we can cancel the booking and enforce cancellation fee.

Short Notice Booking
Full payment must be made at the time of booking if the reservation is made less than 60 days prior to departure.

Late Payment Penalty Policy
For payment received after due date, the outstanding balance will automatically incur a penalty of 5%.

Cancellation Policy:
The following cancellation penalties apply unless amended by agreed local conditions:

• 46 – 60 days : 25% of the total fare
• 31 – 45 days : 75% of the total fare
• 0 – 30 days : 100% of total fare

Guarantee to Operate:
Sailing is only guaranteed with a minimum 5 (five) adult passengers.

 

FORCE MAJEURE AND UNPREDICTABLE ACTS OF MAN

We reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disaster, epidemic etc) or unavoidable acts of man (i.e. war, riots, strikes etc). In the even of this happening we will advice you at the earliest possible date.

 

DAMAGES RESULTING FROM PERSONAL INJURY, ILLNESS OR DEATH

We assumes no liability due to any cause whatsoever whether caused by failure or delay or other irregularity, acts or omissions occurring during a trip under which the means of transportation or other service provided thereby is offered or supplied by owners, operators or public carriers for and on behalf of Floressa Bali Tours.

Floressa Bali Tours shall not be responsible for any injury to person (whether or not resulting in death) or damage to property arising out of any act of war, insurrection, revolt or any other civil uprising or military action occurring in the countries of origin, destination or passage.

In case of a medical problem arising during the voyage, either onboard or on shore, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passengers.

 

LOSS OR DAMAGE TO PERSONAL BELONGINGS

Floressa Bali Tours does not take any responsibility for loss or damage to guest’s personal belongings that are due to Force Majeure causes.

 

GENERAL AND OTHER CONDITIONS

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